THE 3-DAY POLICY
TryPakistan acknowledges returns/exchanges within the first three (3) days after a product is delivered. During these three (3) days you can check the merchandize, wear it (stitched clothing), use it (electronics, mobile covers, etc..). TryPakistan will deem the merchandize SOLD after the lapse of the policy period. No return/exchange will be acknowledged. TryPakistan will not accept any special customer requests after the lapse of three (3) days.
If you wish to return/exchange a product, please inform us by email or telephone call within the time frame.
If you do not like the product then please do not use it. Ship it back to Trypakistan.pk.
We do not return the cash but your money will be compensated in your next buy with Trypakistan.pk through a voucher which will be generated via an email.
Please read our policy for Deals and Promotions
PRE-REQUISITES FOR RETURNS/EXCHANGE
Purchases at Try Pakistan can be returned/exchanged provided:
1. Has its original packing.
2. Has all the labels and tags attached.
3. Has not been washed.
4. Has not been worn too many times.
5. In case of electronics (any kind), has not developed a fault after delivery.
Anything purchased at TryPakistan will be acknowledged as a return if it reaches you in damaged/unusable condition. Send the harmed/unusable thing via courier service to avoid losing it, since TryPakistan will not be obligated for lost-in-transit items. All related expenses borne by the buyer are non-refundable. For details on the best way go about this see STEPS TO RETURN/EXCHANGE.
Anything purchased at Try Pakistan will be exchanged with another item if your order was delivered to you in error; the size, color, or model was not what you requested. Send the item via courier service to avoid losing it, since Try Pakistan will not be obligated for lost-in-transit items. All related expenses borne by the buyer are non-refundable. For details on the best way go about this see STEPS TO RETURN/EXCHANGE.
STEPS TO RETURN/EXCHANGE
To return/exchange your purchases from Try Pakistan:
1. TryPakistan follows a three (3) day policy where you can check your product thoroughly. As soon as you receive the product inspect it for color, size and usability without discarding the initial packaging that it came with. If you find a defect, report it to TryPakistan within the first three (3) days of receiving the merchandize.
2. Send us an email about the defective merchandize, preferably with a picture and your wish to return/exchange the product.
3. We will reply to your email ASAP with acknowledgment/rejection based on TryPakistan’s policies.
4. Once we co-ordinate with you via email/phone call, you can proceed as per the instructions in the final email/message.
Please read our SHIPPING POLICY for subtle elements.
DEALS AND PROMOTIONS
Bargains, limited time offers, deals and promotions are non-returnable and can't be exchanged with any other merchandize.
Any merchandize on SALE, DISCOUNT or EVENTUAL DISCOUNT will not be exchanged or returned.